Install and use a free live chat program such as oLark.com or Zopim.com

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Chat Support

a. If you want to communicate with the people browsing your site, then we recommend a live chat program called Zopim. You can see what pages/products your customers are looking at, and send them a chat request to provide great customer service.
b. This live chat tool can be customized to match the look and feel of your site.
c. Here is a guide on how to add this great communication tool to your site.

 

CLICK HERE to sign up for your BigCommerce account.

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